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Mobile Application changes the Enterprise and Expectation

  • Mobile software projects start small and have a very limited user base and business focus in the beginning.  As the users begin to test and adopt the new mobile software solutions, they most often expand the project as they quickly recognize the efficiencies that can be gained by using mobile enterprise.
  • Usually, 80% through the mobile software project the lights go on!  The client can see beyond their immediate project to the greater potential for enterprise mobility.  This is where the client starts wanting to add to the list of features and expand the project scope.
  • Mobility is a process - a company may start with simple mobile micro-apps (small iPhone, BlackBerry, Android apps) for alerts, notices, paper replacement, etc., and then expand to geospatially aware apps that are integrated with business intelligence and knowledge management applications.
  • Companies may start with mobilizing their field service technicians, but rapidly expand to mobile CRM, mobile shipping and inventory status, mobile enterprise asset management, quality assurance inspections and reporting, real-time mobile business analytics for the management team, route accounting and proof of delivery for the truck drivers.
  • As the company learns, they realize the benefits of mobile data solutions. The challenge is architecting an enterprise mobility solution from the beginning that can accommodate all of these future additions.  If a company has started down the path to mobilizing their operations and business processes but have chosen to customize each mobile application differently, they will quickly realize their error in not starting with a MEAP that can support all of the mobile applications on a common platform.  The MEAP (mobile enterprise application platform) is a server based product that supports a standardized way of designing, developing, deploying and supporting multiple mobile software projects in a standardized manner.
  • Once the MEAP is in place, all IT developers, consultants and technical support personnel can be trained on the same platform and methodologies for efficiencies and speed of development.
  • In addition to standardized design, development, deployment and support, a MEAP adds: version control, permissions, application publishing, data security configurations, database integrations, device management and much more.
  • The mobile user also has a Smartphone, and they are increasingly sophisticated in their knowledge and use of Smartphone's.  Their expectation for mobile enterprise applications is quickly rising.

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